Job Description

Position Overview

Blue Acorn iCi is looking for a Marketo Consultant to serve as a client-facing technical consultant focused on helping clients realize and quantify value from Adobe solutions. This role requires deep technical and business expertise across Marketo Engage, including architecture, automation, integrations, governance, and advanced troubleshooting.

The Marketo Consultant will partner with clients to understand business objectives, assess technical environments, identify implementation gaps, and provide strategic recommendations that drive measurable business outcomes. This individual will collaborate across teams to deliver both technical and strategic services while acting as a trusted advisor for Marketo best practices, solution design, and platform optimization.

Location: Remote - United States

Key Responsibilities

Client Consulting & Solution Strategy

• Serve as a recognized authority in Adobe Marketo Engage and integrated Adobe solutions following industry best practices and standards.
• Act as a subject matter expert on B2B marketing automation methodologies and best practices.
• Gather and understand client business objectives, technical requirements, and key performance indicators.
• Assess client technical environments and identify implementation gaps relative to business goals.
• Translate business use cases into scalable Marketo solution designs while balancing campaign flexibility, reporting requirements, integration dependencies, and platform guardrails.
• Review technical designs for alignment with KPIs, business objectives, and implementation feasibility.
• Document actionable recommendations to reduce implementation risk and improve platform adoption.

Marketo Architecture & Integration

• Advise clients on architectural design and B2B data models for Marketo integrations.
• Design and evaluate integrations between Marketo and enterprise platforms including CRM, ERP, and other business systems.
• Review API usage patterns and integration architecture to identify quota, throughput, concurrency, and data processing risks.
• Provide guidance on integration technologies including REST APIs, webhooks, CRM synchronization, and interoperability across Adobe and non-Adobe systems.
• Evaluate processing, scalability, and downstream impacts of complex data models and recommend sustainable solutions.

Marketing Automation & Platform Optimization

• Provide troubleshooting and design guidance for advanced Marketo data structures, including custom fields, custom objects, and custom activities.
• Evaluate Smart Campaign designs, trigger versus batch strategies, campaign qualification behavior, and operational guardrails.
• Support troubleshooting of complex automation issues including campaign recursion, processing delays, activity volume impacts, sync backlogs, and unintended behavior.
• Provide best-practice guidance for Marketo Design Studio assets including emails, forms, templates, and landing pages.
• Recommend scalable solutions that support performance, maintainability, and long-term growth.

Client Engagement & Delivery

• Manage multiple client engagements simultaneously while ensuring timely delivery and high-quality service.
• Interact regularly with marketers, analysts, developers, and executive stakeholders.
• Facilitate technical discussions and solution reviews with clients and partners.
• Establish credibility and trust through strong communication and consulting skills.
• Support customer success initiatives and drive adoption of Adobe solutions.

Documentation & Operational Excellence

• Maintain accurate project records, workload estimates, and time tracking documentation.
• Create client-facing documentation, presentations, and recommendations using Microsoft Office and AI-enabled tools.
• Leverage AI technologies to improve workflow efficiency, research platform capabilities, and accelerate delivery.
• Continuously expand technical expertise through training, certifications, and self-study.

Required Skills & Experience

• Deep technical expertise in Adobe Marketo Engage, including architecture, data design, automation, integrations, governance, and advanced troubleshooting.
• 7+ years of direct client consulting experience.
• Experience designing and supporting complex Marketo implementations.
• Expertise in B2B marketing automation best practices.
• Experience with REST APIs, webhooks, CRM synchronization, Model Context Protocol (MCP), and enterprise integration patterns.
• Strong understanding of Marketo data architecture and scalability considerations.
• Experience evaluating Smart Campaign processing, operational workflows, and automation performance.
• Ability to translate business requirements into architecture, design, and development activities.
• Experience presenting technical solutions to both technical and non-technical audiences.
• Strong facilitation, consulting, and problem-solving skills.
• Proficiency utilizing AI tools within daily workflows.
• Excellent verbal and written communication skills.
• Ability to establish credibility and trust with clients and stakeholders.

Preferred Qualifications

• Experience integrating Marketo with Salesforce, Microsoft Dynamics CRM, NetSuite, Oracle, and other enterprise platforms.
• Experience supporting complex B2B marketing operations environments.
• Knowledge of Adobe Experience Cloud solutions beyond Marketo.
• Experience with web and mobile solution architecture.
• Proven success working in fast-paced consulting environments.
• Bachelor's degree in Computer Science, Information Systems, Marketing Technology, Business, or a related field.

Compensation

The base salary range for this position is $135,000 – $185,000 annually . Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors. 

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice .

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

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