Job Description

POSITION SUMMARY

Handle all assigned areas of the hotel to ensure they are clean, organized, and in compliance with the hotel's policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Pull linen and trash.
• Portray a positive company image and engage in professional and friendly communication with all guests.
• Maintain cleanliness and organization of all storage rooms. 
• Handles the cleanliness and appearance of sidewalks, stairs, outside doors, windows, and vents.
• Empty wastebaskets and dispose of trash and waste in designated areas.
• Daily vacuuming of rooms and public areas.
• Assists in special projects as assigned by the Housekeeping Supervisor and/or manager.
• Clean outside doors, windows, and vents.
• Provide excellent customer service to all guests.
• Performs other duties assigned.
• Removes all used linens daily and replace with clean linen.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

Ability to speak, read, and write English.

One or more years general customer service experience.

Excellent customer service skills. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this position, the employee may be required to work long shifts up to 12 hours. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. Requires full sight and hearing capacity.

The employee is frequently required to walk; sit; and reach with hands and arms. The employee periodically lifts and carries containers weighing up to 50 pounds and pushing and pulling up to 80 pounds. The employee must frequently communicate with kitchen staff and read kitchen documentation.

The employee is occasionally exposed to hazards including, but not limited to slipping, tripping, and falls; frequent exposure to dirt, humidity, heat, cold; frequent contact/immersion of hands in water, exposure to harsh and hazardous sanitation solutions, and frequent washing of hands. 

Employment is contingent upon successful completion of a background and drug test.

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